Unified Inbox
Every conversation from every channel lands in one place — tickets, not just messages, with status, priority, assignment, and SLA tracking built in.
Home
One inbox for every channel your customers actually use — with real automation, AI-assisted replies, and reporting built in.
Real Channels
LINE, WhatsApp, Telegram, Messenger, Instagram DMs, Viber, email, and your own website’s live chat widget — plus Facebook/Instagram comment replies and YouTube comment replies.
Automation & AI
Keyword-triggered rules, multi-step sequences, a knowledge base your AI agent actually draws from, and configurable autonomy — from “just suggest a reply” to fully automatic.
Real Reporting
Ticket volume, response/resolution times, CSAT, per-agent performance, and automation activity — computed from your actual data, not a demo dataset.